September 2026
September brings plenty of news to Suprema Docs. In line with BioStar X version 1.0.3 and BioStar Air version 2.13, we've added and updated a range of user guides covering batch control in monitoring, ID scanning, audit trails, zone and presence management, and SSO & SCIM integration. We've also published release notes for BioStation 3, X-Station 2, and Device Manager.

Docs
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You can now download the product manual PDF directly from each individual document page.

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Each individual document page now shows the Last updated of that document.

Platform
BioStar X
- Version 1.0.3: Added release notes for version 1.0.3
New Documents
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Bulk Control: Added guidance on selecting and controlling multiple doors, elevators, and advanced access controls at once from Monitoring
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Set Up ID Scan, Register and Edit Users by Scanning an ID: Added guidance on automatically entering user information by scanning an ID
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Manage Long-Term Inactive Users: Added guidance on setting automatic deactivation criteria and advance notification emails for long-term inactive users
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Configure Door Control through Authentication: Added guidance on manually opening a door or switching it to released status through user authentication
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Audit Trail
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Uninstall BioStar X Server and Restoring the Security Certificate: Added guidance on removing the server and restoring a backed-up security certificate
Document Updates
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Entering Basic User Information: Updated the rules for allowing special characters when entering user IDs and names
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Monitoring
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Checking the Status: Added guidance on checking alarms in the preview panel and viewing items that require attention in one place
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Monitoring Devices: Added guidance on unlocking devices, releasing authentication failure locks, and controlling multiple devices at once
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Using Device Management Functions: Added guidance on exporting and importing device settings
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Adding Devices: Added guidance on registering waiting devices
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Setting the Authentication: Added face authentication setting options
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Master Admin: Added a note that the master administrator feature is available only on CE products, along with guidance on two-factor authentication for global products
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Playing a Video on the idle Screen: Added guidance on the video playback feature on the standby screen
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Managing Operator Permissions: Updated guidance on configuring granular, menu-level permissions for operator roles
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Roll Call: Added the ability to exclude people who are not on site when performing a roll call
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Using Quick Actions: Added guidance on adding and managing quick action buttons in the header
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Integrating with VMS: Updated the VMS certificate installation procedure and troubleshooting guidance
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Generating Reports: Added guidance on saving reports when viewing all events and alarm history
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Strengthening System Security: Updated content related to the secure communication feature with devices
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BioStar X License: Updated guidance on activating multiple license keys at once
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Licensing Policy: Updated the revised licensing policy
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License Calculator: Improved in line with the licensing policy update
BioStar X Mobile
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Managing Devices: Added a guide on checking device status and releasing authentication failure locks in the mobile app
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Starting a Roll Call: Added guidance on the ability to exclude people who are not on site when performing a roll call
BioStar Air
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BioStar Air Release Notes: Added release notes for version 2.13.0
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Zones and Anti-Passback
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Zone Management, Managing Zones: Added guidance on the concepts of zones and anti-passback (APB) and how to set up zones
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Checking APB Violations: Added guidance on viewing the APB violation list and clearing violations
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On-Site Users and Real-Time Presence
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Checking Presence: Added guidance on checking On-Site and Off-Site users and manually changing presence status
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Emergency Roll Call: Updated how to conduct an emergency roll call by muster point
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Configuring Presence and Muster Points at Multi-Building Sites: Added guidance on setting up boundary zones and muster points at sites made up of multiple buildings
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SSO & SCIM
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Setting SSO & SCIM: Added guidance on login policies
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Enabling SSO & SCIM: Added guidance on configuring identity provider integration
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Setting Microsoft Entra ID Integration, Setting Okta Integration: Added guidance on SSO connection and SCIM provisioning for each identity provider
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Managing Registered Doors: Added guidance on batch-assigning access levels to multiple doors
Devices
Device Updates
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XPass Q2: Added the new XPQ2-DPB model
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BioEntry W3: Added installation instructions using the tilting bracket
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Authentication: Added a setting for the duplicate face authentication prevention time
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User: Updated guidance on the special characters allowed in user IDs and names
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Product Specifications updated
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Admin Menu: Added guidance on controlling doors from the device
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User: Updated guidance on the special characters allowed in user IDs and names
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Authentication: Added authentication result display options
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Settings: Added authentication result settings
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Device Manager: Updated supported new devices and the supported iOS version
Release Notes
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BioStation 3 Max: Added release notes for version 1.1.0
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BioStation 3: Added release notes for version 1.5.1
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X-Station 2: Added release notes for version 1.4.2
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Device Manager: Added release notes for version 1.2.4
Developer
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BioStar X API: Released version 1.0.3
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BioStar Device SDK: Released version 2.9.13
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Suprema G-SDK: Released version 1.9.2