Getting Started

Provides initial procedures for getting started with the device.

Components

BioEntry W3	Wall Bracket	Quick Guide	Open Source Software Guide

Fixing Screw x2	Bracket Fixing Screw (Star Shaped)	Shrink Tube	Diode	120 Ω Resistor x2

Info

• Components may vary according to the installation environment.

• When assembling the product with the bracket, you can use the included bracket fixing screw (Star Shaped) instead of the product fixing screw for enhanced security.

• For more details regarding the product, visit the Suprema website (www.supremainc.com) and refer to the user guide.

Name and Function of Each Part

• Visual camera: Capture an actual face image.

• Infrared camera: Capture the infrared face image.

• Display: Provides a UI for operation.

• RF card and mobile access card authentication unit: Part to scan a RFID card or mobile access card for entrance.

• LED indicator: Indicates the operational status of the device with the color of the LED.

  • Green: Authentication success.

  • Red: Authentication failure.

  • Blue: Normal operation.

  • Blue/Green blinking:

    • Fails to receive an IP address when DHCP is enabled.

    • Disconnection with the master device when in Slave mode.

  • Red/Purple blinking: Device is locked.

  • Yellow blinking: Waiting for an input.

• Cable Connector

  Power cable / Ethernet connector / RS-485 cable / Wiegand input or output cable / Input cable / Relay output cable

• Speaker: Delivers sound.

• Reset Button

  • Resets the network configuration. For details, refer to the Resetting Network Setting.

  • Deletes all data and certificate on the device and reset the settings. For details, refer to the Restoring the Factory Defaults.

• USB (Type-C) memory slot: Connects the USB memory.

Cables and Connectors

Pin	Name	Color
1	INPUT2	Orange
2	INPUT1	Brown
3	INPUT0	Purple
4	ETX+	White
5	ETX-	Orange
6	ERX+	Black
7	ERX-	Yellow
8	RS485_0 TRXN	Yellow (Black stripe)
9	RS485_0 TRXP	Blue (White stripe)
10	RS485_1 TRXN	Yellow
11	RS485_1 TRXP	Blue
12	PWR GND	Black (White stripe)
13	PWR +VDC	Red
14	VB2	Brown
15	VB2	Blue
16	VB1	Green
17	VB1	Red
18	GND	Black
19	RELAY NO	Gray (White stripe)
20	RELAY NC	Orange (White stripe)
21	RELAY COM	Green (White stripe)
22	GND	Black
23	WGD OUT1	White (Black stripe)
24	WGD OUT0	Green (Black stripe)
25	WGD IN1	White
26	WGD IN0	Green

Info

There are several conductors of size of AWG 26 and they shall be covered by a common jacket or the equivalent when field wiring; and the lead shall not be spliced to a conductor larger than 18 AWG (0.82 mm2).

Correct Face Enrollment and Authentication Method

Cautions for enrolling a faces

• When enrolling a face, maintain a distance of 60-100cm between the device and the face.

• Do not change your face expression.

• Do not wear masks, hats, or eye patches.

• Do not enroll a face wearing a mask. It may increase the False Acceptance Rate (FAR) if both faces with and without a mask are enrolled.

• Do not raise head up or lower head.

• Do not wear thick makeup.

• Do not close your eyes.

• Make sure that both of your shoulders correctly appear on the screen.

• Stand still and enroll your face by staring at the screen.

• Be careful not to display two faces on the screen. Enroll one person at a time.

• If you do not follow the instructions on the screen, the face enrollment may take longer or may fail.

Cautions for authenticating a face

• Ensure that the face appears in the center of the device’s screen. When the guideline is displayed, follow the instructions shown on the screen to authenticate the face.

• If a part of the face is covered with a hat, a mask, an eye patch, or sunglasses authentication may fail. Do not cover the face; allow the device to recognize both the eyebrows and the face.

• Authenticate your face at a distance of 60 ~ 100 cm from the device.

• Make sure that both of your shoulders correctly appear on the screen. Authentication may fail if your shoulders are not at the same height. Stand still, and then authenticate your face.