Skip to main content

Installation

Provides the complete installation procedures and connection examples required for the device.

Fixing the Bracket and the Product

  1. Determine the correct position to install the product.

    Info
    • The optimal height for installing device is 137 cm.

    • Install the device where it does not reach the direct sunlight or UV light.

    • Adjust the installation position so that the face is not exposed to direct sunlight when a user tries to authenticate.

  2. Fix the bracket firmly using fixing screws through the bracket to the position where the product will be installed.

    Info
    • If installing the product on a concrete wall, drill holes, insert PVC anchors, and fix them with fixing screws.

    • To avoid RF interference, a minimum separation distance must be maintained.

    Wall thicknessDistance
    100 mm270 mm
    120 mm250 mm
    150 mm170 mm

    • When using a mobile access card, install devices maintaining a minimum distance of 1 m between devices to avoid BLE interference.
  3. Install the product onto the fixed bracket.

  4. Connect the product to the bracket by rotating the product fixing screw of the product.

    Info

    When assembling the product with the bracket, you can use the included bracket fixing screw (Star Shaped) instead of the product fixing screw for enhanced security.

Power Supply Connection

Caution
  • Listed Class 2 power unit shall be recommended to use.

  • DO NOT connect the device to the DC power supply (or adapter) and PoE power supply at the same time.

  • Use the IEC/EN 62368-1 approved power adapter that supports higher power consumption than the product. If you wish to connect and use another device to the power supply adapter, you should use an adapter with a current capacity which is the same or larger than the total power consumption required for the terminal and another device.

    • Refer to the Power in the product specifications for maximum current consumption specifications.
  • Use a separate power supply for Secure I/O 2, the electric lock, and the product respectively. If connecting and using the power supply to these devices together, the devices may malfunction.

  • When connecting the power supply, be aware of the distance between the device and the power supply. The device should be connected as close as possible to the power supply so that the length of the connecting cable is kept to a minimum. If cable connections are made improperly it may cause the device to malfunction. It is recommended to use a 16 AWG or 18 AWG cable if the device is far from the power supply. The connection distance may differ depending on the standard of the cable used and the installation environment. The device supports both DC 24 V and DC 12 V power, so check the maximum length according to the cable specification to ensure that the unit is properly powered.

    Cable standardMax. extended length
    DC 12VDC 24V
    16 AWG50 m150 m
    18 AWG30 m136 m
    20 AWG20 m90 m
  • DO NOT extend the length of power cable when using the power adapter.

  • DO NOT use the CAT5 UTP 2-Wire for power supply purpose.

Network Connection

TCP/IP

LAN connection (connecting to a hub)

You can connect the device to a hub using a general type CAT-5 cable.

LAN connection (connecting to a PC directly)

The device has an automatic MDI/MDIX function so that it can be connected to a PC directly using a normal straight type CAT-5 cable or a cross cable.

Input Connection

Relay Connection

Fail Safe Lock

In order to use the Fail Safe Lock, connect N/C relay as shown in the figure below. There is normally a current flowing through the relay for the Fail Safe Lock. When the relay is activated, blocking the current flow, the door will open. If the power supply to the product is cut off due to a power failure or an external factor, the door will open.

Caution
  • Install a diode at both sides of the door lock wire as shown in the figure to protect the relay from the reverse current, which occurs when the door lock operates.

  • Use a separate power supply for the device and the door lock.

  • Suprema's standalone intelligent readers contain internal relays that can directly lock/unlock doors without external controllers for added convenience. For access control applications in need of security, however, it is NOT recommended to use the internal relay of a reader to prevent any tampering attacks which can potentially trigger the door unlock. For such applications, it is highly recommended to use a separate relay unit for a lock control such as Suprema's Secure I/O 2, DM-20 or CoreStation installed at a secure side of a door.

Info

Take caution of the installation direction of the diode. Install the diode close to the door lock.

Fail Secure Lock

In order to use the Fail Secure Lock, connect N/O relay as shown in the figure below There is normally no current flowing through the relay for the Fail Secure Lock. When the current flow is activated by the relay, the door will open. If the power supply to the product is cut off due to a power failure or an external factor, the door will lock.

Caution
  • Install a diode at both sides of the door lock wire as shown in the figure to protect the relay from the reverse current, which occurs when the door lock operates.

  • Use a separate power supply for the device and the door lock.

  • Suprema's standalone intelligent readers contain internal relays that can directly lock/unlock doors without external controllers for added convenience. For access control applications in need of security, however, it is NOT recommended to use the internal relay of a reader to prevent any tampering attacks which can potentially trigger the door unlock. For such applications, it is highly recommended to use a separate relay unit for a lock control such as Suprema's Secure I/O 2, DM-20 or CoreStation installed at a secure side of a door.

Info

Take caution of the installation direction of the diode. Install the diode close to the door lock.

Automatic Door Connection

Connecting as a Standalone

The product can be connected to the door lock, door button, and door sensor directly without connecting a separate I/O device.

Caution

Suprema's standalone intelligent readers contain internal relays that can directly lock/unlock doors without external controllers for added convenience. For access control applications in need of security, however, it is NOT recommended to use the internal relay of a reader to prevent any tampering attacks which can potentially trigger the door unlock. For such applications, it is highly recommended to use a separate relay unit for a lock control such as Suprema's Secure I/O 2, DM-20 or CoreStation installed at a secure side of a door.

Info
  • The device can be used as a multi-door controller with the slave devices with the RS485 cable. The slave devices are used as dummy readers and authentication is performed in the master device.
  • If XPass or XPass 2 is connected to the master device, only card authentication can be used.
  • The maximum number of slave devices available to connect varies according to the authentication method, number of users, and number of devices. Also note that the number of slave devices affects the fingerprint authentication speed.

  • A master device can control 31 slave devices. The bandwidth of RS-485 allows for up to 7 fingerprint authentication devices to be connected.

  • For more information, contact the Suprema technical support team.

Connecting to Secure I/O 2

Secure I/O 2 is an I/O device, can be connected to the product with the RS-485 cable. Security can be maintained even if the connection between the product and Secure I/O 2 has been lost or the power supply to the product has been shut off due to external factors.

  • Use an AWG24 twisted pair with a maximum length of 1.2 km for the RS-485 cable.

  • If connecting with a RS-485 daisy chain, connect the termination resistor (120 Ω) to both ends of the daisy chain connection. If connected to the middle line, the signal level becomes smaller and the communication performance will deteriorate. Make sure to connect it to both ends of the daisy chain connection.

Info
  • The device can be used as a multi-door controller with the slave devices with the RS485 cable. The slave devices are used as dummy readers and authentication is performed in the master device.
  • If XPass or XPass 2 is connected to the master device, only card authentication can be used.
  • The maximum number of slave devices available to connect varies according to the authentication method, number of users, and number of devices. Also note that the number of slave devices affects the fingerprint authentication speed.

  • A master device can control 31 slave devices. The bandwidth of RS-485 allows for up to 7 fingerprint authentication devices to be connected.

  • For more information, contact the Suprema technical support team.

Wiegand Connection

Used as a Wiegand input device

Used as a Wiegand output device

Resetting Network Settings

  1. Turn the power on.

  2. Press the network reset button on the rear of device until the device restart automatically.

  3. Connect the device with default values.

    • TCP/IP address: DHCP address assignment (If DHCP address assignment is failed, 169.254.x.x will be set.)

    • Server mode: Disabled

    • RS-485: Default, 115200 bps

  4. Change the TCP/IP address or RS-485 information.

  5. Turn the power off later on and then check the network setting is properly.

Restoring the Factory Defaults

This will delete all data and root certificate on the device and reset the settings.

  1. Turn the power on.

  2. Press the reset button three times quickly.

  3. When the green LED is blinking, press the reset button again.

Info

If there is no root certificate on the device, you cannot restore the factory defaults.

Upgrading Firmware

Upgrade the firmware by connecting a USB memory to the device.

  1. Save the firmware upgrade file to USB memory.

    Info

    It is recommended to save only one firmware file on the USB memory before the firmware upgrade.

  2. Connect the USB memory to the device.

  3. When the "Admin Auth Required" message appears, authenticate using an Admin level credential.

    Info

    Register an administrator on the device in BioStar 2. If there is no administrator on the device, the firmware upgrade cannot proceed. For more information on administrator registration, please refer to the BioStar 2 Administrator Guide.

  4. The firmware file will be transferred to the device after successful administrator authentication.

  5. When the firmware file transfer is complete, a message to remove the USB memory will appear on the screen. Remove the USB memory.

    Info

    If the USB memory is not removed, the firmware upgrade will restart after the device restarts.

  6. After the firmware upgrade is complete, the device will automatically restart.

Caution

Do not disconnect the power supply while upgrading the firmware of the device. The device may malfunction.

Info

The type of supported USB memory is as follows. If you use a different type of USB memory, the function may not operate normally.

  • Samsung Electronics: SUM-BSG 32GB

  • LG Electronics: MU 1 USB 32GB, MU28GBC 32GB

  • SanDisk: Cruzer Blade CZ50 32GB, CZ48 Ultra USB 3.0 64GB, CZ80 USB3.0 64GB, CZ52 64GB, Cruzer Glide Z60 128GB, Cruzer Force CZ71 32GB

  • Sony: USM-SA1 32GB

  • Transcend: JetFlash 760 32GB

The supported USB flash drives listed above were all tested with USB Type-A. To connect these USB flash drives to BioEntry W3, a separate USB Type-C gender is required.