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Safety Instructions

Please read this safety instructions before you use the product to prevent injury to yourself and others and to prevent property damage.

The term 'product' in this manual refers to the product and any items provided with the product.

Compliance Information​

Warning

This symbol indicates situations that could result in death or severe injury.

Caution

This symbol indicates situations that may result in moderate injury or property damage.

Info

This symbol indicates notes or additional information.

NOTE

This symbol indicates notes or additional information.

Warning​

Installation​

When using a high-capacity power supply, please pay special attention to avoid miswiring.

  • Miswiring may result in serious fire, electric shock, or product damage.

Do not install or repair the product arbitrarily.

  • This may result in electric shock, fire, or product damage.

  • Damages caused by any modifications or failure to follow installation instructions can void your manufacturer’s warranty.

Do not install the product in a place with direct sunlight, moisture, dust, soot, or a gas leak.

  • This may result in electric shock or fire.

Install the product in a well-ventilated and cool place away from direct sunlight to prevent overheating when installing it outside.

Do not place the product inside the sealed enclosure when installing it outside.

  • It increases the internal temperature of the enclosure and this may result in electric shock, fire, or malfunction.

Do not install the product in a location with heat from an electric heater.

  • This may result in fire due to overheating.

Install the product in a dry location.

  • Humidity and liquids may result in electric shock or product damage.

Do not install the product in a location where it will be affected by radio frequencies.

  • This may result in fire or product damage.

Operation​

Keep the product dry.

  • Humidity and liquids may result in electric shock, fire, or product damage.

Do not use damaged power supply adapters, plugs, or loose electrical sockets.

  • Unsecured connections may cause electric shock or fire.

Do not bend or damage the power cord.

  • This may result in electric shock or fire.

Caution​

Installation​

Please read this manual before installing the product to ensure a safe and correct installation.

When wiring the power cable and other cables, make sure to connect them with the power turned off for all devices involved.

  • The product may malfunction.

Before connecting power to the product, double-check the manual to ensure that the wiring is correct, then connect the power.

Do not install the product under direct sunlight or UV light.

  • This may result in product damage, malfunction, discoloration, or deformation.

Do not install the power supply cable in a location where people pass by.

  • This may result in injury or product damage.

Do not install the product near magnetic objects, such as a magnet, TV, monitor (especially CRT), or speaker.

  • The product may malfunction.

Keep the minimum distance between products when installing multiple products.

  • The product may be affected by radio frequencies emitted by other products and the product may malfunction.

Use the IEC/EN 62368-1 approved power adapter that supports higher power consumption than the product. It is highly recommended to use the power adapter sold by Suprema.

  • If the right power supply is not used, the product may malfunction.

  • Refer to the Power in the product specifications for maximum current consumption specifications.

Use a separate power supply for the Secure I/O 2, electric lock, and the product.

  • If connecting and using the same power supply, the product may malfunction.

Do not connect and use the power supply and Power over Ethernet (PoE+) simultaneously.

  • The product may malfunction.

Make sure that the cable cover is completely closed after connecting it to the product to maintain the water-resistant and dust-resistant features (IP65 rating). It is recommended to use the enclosure if the product is installed outside.

  • The product may malfunction if the water-resistant and dust-resistant features are damaged.

When connecting PoE+ power, always use PoE+ or PoE++ standards only.

  • Using standard PoE may cause unstable operation and can potentially damage the device permanently.

Operation​

Do not drop the product or cause impacts to the product.

  • The product may malfunction.

Do not disconnect the power supply while upgrading the firmware of the product.

  • The product may malfunction.

Do not disclose the password to others and change it regularly.

  • This may result in illegal intrusion.

Do not press buttons(touch pad) on the product by force or do not press them with a sharp tool.

  • The product may malfunction.

Do not store your product in very hot or very cold places. It is recommended to use your product at temperatures from -20 °C to 50 °C.

  • The product may malfunction.

When cleaning the product, mind the following.

  • Wipe the product with a clean and dry towel.

  • If you need to sanitize the product, moisten the cloth or the wipe with a proper amount of rubbing alcohol and gently clean all exposed surfaces. Use rubbing alcohol (containing 70 % Isopropyl alcohol) and a clean, non-abrasive cloth like lens wipe.

  • Do not apply liquid directly to the surface of the product.

Do not use the product for anything other than its intended use.

  • The product may malfunction.

RTC Battery

Use of an unapproved or incorrect type of battery may result in a risk of explosion. Discard the battery according to the appropriate regional or international waste regulations.