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Settings

Provides instructions on how to set system and device configurations.

Display & Sound​

You can change the display and sound settings of the device.

  1. Press , enter the password, and enter the menu.

  2. Press SETTINGS → DISPLAY & SOUND.

  3. Change the desired item.

    • Home Screen: You can choose items to display in the background of the home screen.

    • CLUe Mode: Indicates the CLUe mode status.

    • Entry Button: Select whether to use the entry button.

    • Language: You can select the language that will be displayed on the screen.

    • Device Private Msg.: Set whether to use a Private Message, which will be displayed on the screen when the user authenticates. The Device Private Msg. can be set using the BioStar Device SDK. If not set, does not display a message when authentication is successful even if Device Private Msg. is enabled on the device.

    • Server Private Msg.: Set whether to use a Private Message, which will be displayed on the screen when the user authenticates. Server Private Msg. can be set using the BioStar X API. If not set, does not display a message when authentication is successful even if Server Private Msg. is enabled on the device.

    • Screen Saver: Set whether the screen saver is enabled or not. It reduces unnecessary energy consumption by lowering the brightness of the screen when the device is not in use.

    • Menu Timeout: Set the time (sec) for the menu screen to disappear automatically. If there is no button input during a set time, the screen will return to the home screen.

    • Message Timeout: Set the time (sec) for a setting complete message or notification message to disappear automatically.

    • Backlight Timeout: Set the time (sec) to turn off the lighting of the screen.

    • Voice Instruction: You can use voice guidance instead of notification tones.

    • Volume: Set the volume.

    • Intercom Speaker Volume: Adjust the speaker's output volume when using intercom.

    • Intercom Microphone Volume: Adjust the microphone's input volume when using intercom.

Info

For more information on the BioStar Device SDK, refer to the BioStar Device SDK page on the Suprema Knowledge Base.

Network​

You can change the communication settings of devices such as Ethernet, server, and serial communication.

Ethernet​

  1. Press , enter the password, and enter the menu.

  2. Select SETTINGS → NETWORK → Ethernet.

  3. Change the desired item.

    • DHCP: Set whether to use DHCP. If DHCP setting is disabled, the user can modify IP Address, Gateway, and Subnet Mask.

    • Device Port: Set the device's port.

    • IP Address: You can check the device's IP address. To modify, disable DHCP setting.

    • Gateway: You can check the device's gateway. To modify, disable DHCP setting.

    • Subnet Mask: You can check the device's subnet mask. To modify, disable DHCP setting.

    • DNS: Set the DNS server address.

    • Manual Address: Enter the address to ping test.

    • Timeout: Enter the maximum wait time for the ping test.

    • Ping Test: Starts the Ping test.

      Info

      Select a DNS server below to run the Ping test.

  4. To save the settings, press OK.

Info

Ethernet cannot be used with Wireless.

Wireless​

  1. Press , enter the password, and enter the menu.

  2. Select SETTINGS → NETWORK → Wireless.

  3. The list of networks available to connect will be displayed.

  4. Select the network you wish to connect to and enter the password. When you press OK, the connection to the wireless network will be made.

  5. Press the wireless network you wish to use and then disable DHCP settings to allow users to modify IP Address, Gateway, and Subnet Mask.

Info

  • Wireless is only available for BS3-APWB model.

  • Wireless cannot be used with Ethernet.

  • To connect to Wireless, a wireless router is required. For content regarding the installation and configuration of wireless router, refer to the user’s manual of the wireless router.

Server​

  1. Press , enter the password, and enter the menu.

  2. Select SETTINGS → NETWORK → Server.

  3. Change the desired item.

    • Device → Server: You can send a connection signal from the device to a server with the input information directly. When Device → Server is enabled, the user can input Server IP, Server URL, and Server Port.

      Info

      When you use Suprema CLUe mode, the Device → Server setting is fixed.

    • Server IP: To connect to Suprema CLUe, enter 127.0.0.1.

    • Server URL: You can enter Server URL instead of Server IP.

    • Server Port: To connect to Suprema CLUe, enter 51212.

  4. To save the settings, press OK.

Serial communication settings​

  1. Press , enter the password, and enter the menu.

  2. Select SETTINGS → NETWORK.

  3. Set the desired option in Serial Setting.

    • RS-485: Select the RS-485 mode.

    • Baud Rate: Select the desired baud rate.

    • Slave: Displays a list of devices connected as slaves. Clicking searches for a new slave device and automatically adds it to the list.

      Info

      The Slave menu is available only on the master device.

Device​

IP Intercom​

Set the account and extensions of intercom.

  1. Press , enter the password, and enter the menu.

  2. Select SETTINGS → DEVICE → Intercom.

    • Intercom: Set whether the intercom is enabled or not. Enabling intercom settings allows you to configure SIP Account and Extensions.

    • SIP Account: Enter each item so that the device can be registered on the SIP server.

    • Extensions: Add, delete, or edit extension numbers.

    • Display Extension Number: Set whether to display extension numbers.

    Info

    • If Display Name is not set, it will not be possible to distinguish receivers.

    • Extension numbers can only enter alphanumeric (case sensitive), and special characters + - @ ..

  3. To save the settings, press OK.

License​

You can activate the device license or check Licenses in Slave Devices and Activated Licenses in Device.

  1. Press , enter the password, and enter the menu.

  2. Select SETTINGS → DEVICE → License.

  3. To activate the device license, connect the USB with the license to the device and select .

  4. Licenses that can be activated appear on the screen. Activate the desired license.

Info

  • Contact the place of purchase to issue a device license.

  • One feature is available per device license.

  • You can include multiple device licenses in one device license file. (Supports up to 100)

  • The device license file is an encrypted file and cannot be modified arbitrarily.

  • Device licenses are issued based on device ID. If the device ID is changed in an unusual way, the warranty service for the license is not provided.

Relay​

You can set the input ports of Open Time and Exit Button in the device.

  1. Press , enter the password, and enter the menu.

  2. Select SETTINGS → DEVICE → Relay.

    • Relay: You can set whether relay is enabled or not. To set Open Time and Exit Button, activate this option.

    • Open Time: Set the duration for the door to remain open when standard user authentication has been carried out.

    • Exit Button: Select the input port where the exit button is connected.

    • Switch: Select the type of switch (N/O or N/C) for the Exit Button's input port.

Date & Time​

You can set date and time. Set the date and time accurately in order to collect accurate log data.

  1. Press , enter the password, and enter the menu.

  2. Select SETTINGS → DEVICE → Date & Time.

  3. Change the desired item.

    • Date & Time: Check the current date and time. To modify it manually, disable Time Sync.

    • Time Zone: Set the time reference of the current location.

    • Time Sync: Synchronize the server and the time. If you wish to synchronize the server and the time, enable Time Sync.

    • Date Format: You can set the date format. You can select YYYY/MM/DD, MM/DD/YYYY, and DD/MM/YYYY.

    • Time Format: You can set the time format. You can select AM/PM and 24-Hour.

Daylight saving time​

You can use the device by applying daylight saving time. Set the start and end time correctly.

  1. Press , enter the password, and enter the menu.

  2. Select SETTINGS → DEVICE → Daylight Saving Time and then press to add additional daylight-saving time.

  3. Change the desired item.

    • Name: Set the name of daylight-saving time.

    • Start Month / Start Week / Start Day / Start Time: Set details of when daylight-saving time begins.

    • End Month / End Week / End Day / End Time: Set details of when daylight-saving time ends.

  4. To save the settings, press OK.

Device Information​

You can view the model name, device ID, serial number, device and firmware version, kernel, and MAC address.

  1. Press , enter the password, and enter the menu.

  2. Select SETTINGS → DEVICE → Device Info. You can view the information for Model Name, Device ID, Serial No., HW, FW, Kernel, MAC, and WiFi MAC.

Info

WiFi MAC can only be confirmed on the BS3-APWB model.

Memory information​

View the status of memory usage.

  1. Press , enter the password, and enter the menu.

  2. Select SETTINGS → DEVICE → Memory Info. You can view the memory usage status of the device.

USB memory​

Connect USB Memory and import user information to the device or export log and user information from the device. You can also upgrade the firmware.

  1. Press , enter the password, and enter the menu.

  2. Select SETTINGS → DEVICE → USB Memory.

  3. Select the desired item and change the setting.

    • Import: Select the items to import from the connected USB memory.

      • USER: Import user information.

      • CLUe Resource: Copy image files to the device.

        Info

        You can copy up to 5 image files at a time.

    • Export: Select information you wish to export to the connected USB memory.

      • All: Export all information.

      • USER: Export user information.

      • Log: Export log information.

    • FW Upgrade: Upgrade the firmware if the firmware files are saved in the connected USB memory.

Caution

Do not disconnect the power supply while upgrading the firmware of the device. The device may malfunction.

Info

  • It is recommended to use a USB flash drive formatted in exFAT. USB flash drives in FAT32 format may malfunction when more than 50,000 face credentials are stored.

  • Check the amount of free space on your USB flash drive. To save 100,000 face credentials, a minimum of 15 GB of free space is required.

Secure Tamper​

You can set whether to use security tamper. When the tamper is turned on, you can set to delete the entire user, the entire log, and the security key.

  1. Press , enter the password, and enter the menu.

  2. Select SETTINGS → DEVICE.

  3. Activate Secure Tamper to delete data of all registered users, all logs, and secure keys when a temper event occurs.

RTSP​

Connect a third-party video management system (VMS) to monitor videos filmed with the product's visual camera.

  1. Press , enter the password, and enter the menu.

  2. Select SETTINGS → DEVICE → RTSP.

  3. Select the desired item and change the setting.

    • RTSP: You can set whether RTSP is enabled or not. When RTSP setting is enabled, ID, Password, RTSP Address, and RTSP Port can be configured.

    • ID: Enter the ID. The ID may have up to 32 characters, in a combination of alphanumeric (case-sensitive) characters and certain symbols - _.

    • Password: Enter the password. The password may have 8-32 characters in a combination of alphabetic (capital and lowercase letters) and numeric characters.

    • RTSP Address: Enter the RTSP address.

    • RTSP Port: Enter the RTSP port number.

Info

When the device is configured as a slave device, the RTSP function may not be available.

Restart device​

The user can restart the device.

  1. Press , enter the password, and enter the menu.

  2. Select SETTINGS → DEVICE → Restart Device.

  3. Press OK to restart the device. Press Cancel to return to the previous screen.

Restore default​

Device settings, network settings, and operator levels will be reset.

  1. Press , enter the password, and enter the menu.

  2. Select SETTINGS → DEVICE → Restore Default.

    • All settings: Initializes all settings stored on the device. Press OK to initialize all device settings. Press Cancel to return to the previous screen.

    • Keep Network Settings: Initializes all settings except for network settings. Press OK to initialize all settings except for network settings. Press Cancel to return to the previous screen.

    • Factory Default: Deletes all information saved in the device and the root certificate, restoring settings to default.

    • Delete the Root Certificate: Deletes the root certificate saved in the device.

  3. If you proceed with Restore Default, the device will restart.

Info

  • When you reset, the operator level will be reset as well. After resetting, make sure to set the operator level again.

  • Language setting will not change after resetting.

  • The Factory Default menu can be used when the root certificate is saved in the device.

  • The Delete the Root Certificate menu can be used only when the root certificate is saved in the device and an administrator has been designated.

User ID type​

Select the type of user ID to register to the device.

  1. Press , enter the password, and enter the menu.

  2. Select SETTINGS → DEVICE → User ID Type.

    • Number: You can enter a user ID with numbers only.

    • Alphanumeric: You can enter a user ID using alphanumeric characters and certain symbols _ -.

  3. Select to the desired item.

Set the device password.

  1. Press , enter the password, and enter the menu.

  2. Select SETTINGS → DEVICE → Menu Password.

  3. Press OK to set and save the password.

Info

  • Set the device password to 4~16 digits.

  • Be careful not to lose the device password. If you lose the password, initialize the device to connect to it.

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