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Firmware Version 2.3.0 (Build No. 2.3.0_260818)

Release|2026-08-19

Caution

For devices with the new SE processor, after upgrading the firmware to v2.1.0 or higher, you cannot downgrade to a lower version and downgrade the firmware customized in the lower version.

Devices with existing SE processor can be downgraded to a lower version.

For more information, check the serial number of the device and contact the Suprema.

New Features and Improvements​

  1. Supports the Lock Override feature, which allows you to enroll a card that can open a door to be opened using a specific card.
  1. Supports real-time monitoring of the device's multiple statuses in BioStar X.
  1. Supports the Extended Door Open Time feature, which allows certain users to have the door remain open longer than the default door open time.
  1. Supports the Door Mode Override feature, which restores the door to its normal state after the administrator changes the door status and a certain period of time has elapsed.
  1. Supports controlling the relay of a connected door from the device menu.
  1. Added support for unlocking or normalizing a door through user authentication.
  1. Improved so that when authentication is attempted on a door set to Manual Lock, an authentication failure event occurs and a locked message appears.
  1. Improved OSDP reader mode to display "Access Denied" when access is denied by a third-party control panel.
  1. Improved door control status to accurately display control results and change details in monitoring.
  1. Improved BLE stability.

  1. Expanded allowed characters for User ID and User Name

    • Added support for periods (.) in User ID

    • Added support for periods (.) and apostrophes (') in User Name

  1. Improved Fire alarm zone status display and alarm clearing behavior after power restart following a fire alarm.

Bug Fixes​

  1. Suprema Mobile Access authentication failing on certain Android devices. Affects version: 1.0.0
  1. Devices that do not support the buzzer failing to connect when integrated with an OSDP panel. Affects version: 1.0.0
  1. Card authentication failure on connected Wiegand readers. Affects version: 1.0.0
  1. Device freezing or rebooting when face authentication occurs while adding or deleting users. Affects version: 1.0.0
  1. Device freezing or rebooting and delayed user enrollment during user synchronization. Affects version: 1.0.0
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