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Settings

Provides instructions on how to set system and device configurations.

Display & Sound​

You can change the display and sound settings of the device.

  1. Press and authenticate with the Admin level credential.

  2. Click DISPLAY & SOUND.

  3. Change the desired item.

    • Home Screen: You can choose items to display in the background of the home screen.

    • Language: You can select the language that will be displayed on the screen.

    • Device Private Msg.: Set whether to use a Private Message, which will be displayed on the screen when the user authenticates. The Device Private Msg. can be set using the BioStar Device SDK. If not set, does not display a message when authentication is successful even if Device Private Msg. is enabled on the device.

    • Server Private Msg.: Set whether to use a Private Message, which will be displayed on the screen when the user authenticates. Server Private Msg. can be set using the BioStar X API. If not set, does not display a message when authentication is successful even if Server Private Msg. is enabled on the device.

    • Screen Saver: Set whether the screen saver is enabled or not. It reduces unnecessary energy consumption by lowering the brightness of the screen when the device is not in use.

    • Menu Timeout: Set the time (sec) for the menu screen to disappear automatically. If there is no button input during a set time, the screen will return to the home screen.

    • Message Timeout: Set the time (sec) for a setting complete message or notification message to disappear automatically.

    • Backlight Timeout: Set the time (sec) to turn off the lighting of the screen.

    • Voice Instruction: You can use voice guidance instead of notification tones.

    • Volume: Set the volume.

    Info

    For more information on the BioStar Device SDK, refer to the BioStar Device SDK page on the Suprema Knowledge Base.

Communication Settings​

You can change the network settings of the device, such as Ethernet, server, OSDP, etc.

Ethernet​

  1. Press and authenticate with the Admin level credential.

  2. Select NETWORK → Ethernet.

  3. Change the desired item.

    • DHCP: Set whether to use DHCP. By turning off DHCP settings, the user can modify Device Port, IP Address, Gateway, Subnet Mask, DNS.

    • Device Port: Set the device's port.

    • IP Address: You can check the device's IP address. To modify, disable DHCP setting.

    • Gateway: You can check the device's gateway. To modify, disable DHCP setting.

    • Subnet Mask: You can check the device's subnet mask. To modify, disable DHCP setting.

    • DNS: Set the DNS server address.

  4. To save the settings, press OK.

Server​

  1. Press and authenticate with the Admin level credential.

  2. Select NETWORK → Server.

  3. Change the desired item.

    • Device → Server: You can send a connection signal from the device to a server with the input information directly. When Device → Server is enabled, the user can input Server IP, Server URL, and Server Port.

    • Server IP: Enter the IP address of the PC on which BioStar X is installed.

    • Server URL: You can enter Server URL instead of Server IP.

    • Server Port: Enter the port of the PC on which BioStar X is installed.

  4. To save the settings, press OK.

OSDP settings​

  1. Press and authenticate with the Admin level credential.

  2. Select NETWORK.

  3. Set the desired item in OSDP Setting.

    • RS-485: Select the RS-485 mode.

    • Baud Rate: Select the desired baud rate.

    • Authentication Result: When using Intelligent Slave, select to display the authentication results of 3rd party controllers or devices on the screen. This option can be used when RS-485 mode is set to Default or Slave.

Device​

Camera​

You can set the frequency to prevent the video from flickering.

  1. Press and authenticate with the Admin level credential.

  2. Press DEVICE → Camera.

    • Power Line Frequency: You can set the frequency to 50 Hz or 60 Hz to prevent the video from flickering depending on the ambient lighting conditions.

Relay​

You can set the input ports of Open Time and Exit Button on the device.

  1. Press and authenticate with the Admin level credential.

  2. Click DEVICE → Relay.

    • Relay: You can set whether relay is enabled or not. Enabling relay settings will allow you to configure Open Time and Exit Button.

    • Open Time: Set the duration for the door to remain open when standard user authentication has been carried out.

    • Exit Button: Select the input port connected to the exit button.

    • Switch: Select relay type (N/O or N/C).

Date & Time​

You can set date and time. Set the date and time accurately in order to collect accurate log data.

  1. Press and authenticate with the Admin level credential.

  2. Click DEVICE → Date & Time.

  3. Change the desired item.

    • Date & Time: Check the current date and time. To modify it manually, disable Time Sync.

    • Time Zone: Set the time reference of the current location.

    • Time Sync: Synchronize the server and the time. If you wish to synchronize the server and the time, enable Time Sync.

    • Date Format: You can set the date format. You can select YYYY/MM/DD, MM/DD/YYYY, and DD/MM/YYYY.

    • Time Format: You can set the time format. You can select 24-Hour and AM/PM.

Daylight saving time​

You can use the device by applying daylight saving time. Set the start and end time correctly.

  1. Press and authenticate with the Admin level credential.

  2. Click DEVICE → Daylight Saving Time, then press to add daylight savings time.

  3. Change the desired item.

    • Name: Set the name of daylight-saving time.

    • Start Month / Start Week / Start Day / Start Time: Set details of when daylight-saving time begins.

    • End Month / End Week / End Day / End Time: Set details of when daylight-saving time ends.

  4. To save the settings, press OK.

Device Information​

You can view the model name, device ID, serial number, device and firmware version, kernel, and MAC address.

  1. Press and authenticate with the Admin level credential.

  2. Select DEVICE → Device Info. You can check the information of Model Name, Device ID, Serial No., HW, FW, Kernel, MAC.

Memory information​

View the status of memory usage.

  1. Press and authenticate with the Admin level credential.

  2. Select DEVICE → Memory Info. You can view the memory usage status of the device.

USB memory​

Connect USB Memory and import user information to the device or export log and user information from the device. You can also upgrade the firmware.

  1. Press and authenticate with the Admin level credential.

  2. Select DEVICE → USB Memory.

  3. Select the desired item and change the setting.

    • Import: Import user information from the connected USB memory.

    • Export: Select information you wish to export to the connected USB memory.

    • FW Upgrade: Upgrade the firmware if the firmware files are saved in the connected USB memory.

Caution

  • Do not disconnect the power supply while upgrading the firmware of the device. The device may malfunction.

  • Use BioStar X or BioStar Device SDK to upgrade firmware from v1.x.x to v2.x.x.

  • When upgrading firmware using a USB drive, first set DISPLAY & SOUND menu to Menu Timeout Always On and then proceed with the upgrade. Also, do not remove the USB drive even if a failure message appears during the upgrade process; wait until a success message is displayed. Once the upgrade is completed, the device will automatically restart.

Info

  • When upgrading firmware from version 1.0.5 or lower to version 1.1.0 or higher, a migration will take place to extract the previously enrolled facial templates, and this process may take up to 10 hours depending on the number of registered users.

  • It is recommended to use a USB flash drive formatted in exFAT. USB flash drives in FAT32 format may malfunction when more than 50,000 face credentials are stored.

  • Check the amount of free space on your USB flash drive. To save 100,000 face credentials, a minimum of 15 GB of free space is required.

Secure Tamper​

You can set whether to use security tamper. When the tamper is turned on, you can set to delete the entire user, the entire log, and the security key.

  1. Press and authenticate with the Admin level credential.

  2. Select DEVICE.

  3. Activate Secure Tamper to delete data of all registered users, all logs, and secure keys when a temper event occurs.

Restart device​

The user can restart the device.

  1. Press and authenticate with the Admin level credential.

  2. Select DEVICE → Restart Device.

  3. Press OK to restart the device. Press Cancel to return to the previous screen.

Restore default​

Device settings, network settings, and operator levels will be reset.

  1. Press and authenticate with the Admin level credential.

  2. Select DEVICE → Restore Default.

    • All settings: Initializes all settings stored on the device. Press OK to initialize all device settings. Press Cancel to return to the previous screen.

    • Keep Network Settings: Initializes all settings except for network settings. Press OK to initialize all settings except for network settings. Press Cancel to return to the previous screen.

    • Factory Default: Deletes all information saved in the device and the root certificate, restoring settings to default.

    • Delete the Root Certificate: Deletes the root certificate saved in the device.

  3. If you proceed with Restore Default, the device will restart.

Info

  • When you reset, the operator level will be reset as well. After resetting, make sure to set the operator level again.

  • Language setting will not change after resetting.

  • The Factory Default menu can be used when the root certificate is saved in the device.

  • The Delete the Root Certificate menu can be used only when the root certificate is saved in the device and an administrator has been designated.

User ID type​

Select the type of user ID to register to the device.

  1. Press and authenticate with the Admin level credential.

  2. Select DEVICE → User ID Type.

    • Number: You can enter a user ID with numbers only.

    • Alphanumeric: You can enter a user ID using alphanumeric characters and certain symbols _ -.

  3. After changing to the desired item, press OK.

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