Update Administrator Account Password

Change the administrator account password to enhance camera access security. Change the password regularly as a security best practice.

Change the password in the following situations.

• When setting up the administrator account for the first time to enhance security

• When renewing the password to comply with routine security policy

• If the password is compromised and requires immediate change

• When replacing the administrator, set a new password

Check password rules

Check the following rules before setting the password. All rules must be met.

• The password must be at least 12 characters long. Maximum length: 64 characters.

• Include at least one lowercase letter (a-z) and one uppercase letter (A-Z).

• Include at least one digit (0-9) and one special character.

  Example special characters: " ! @ # $ % ^ & * ( ) - _ = + [ ] { }

• Do not include sequences of 4 or more consecutive characters (e.g., 1234, abcd) or 4 or more identical characters.

• The username (case-insensitive) must not be included in the password.

  admin, Admin, ADMIN, Admin123! etc.

• Common weak passwords such as password, qwerty, 123456 are not allowed.

Change administrator password

1. Click the System menu in the upper-left corner of the screen.

2. Click Account in the left sidebar.

   

3. In the Administrator section, click Update.

4. When the Change Password window appears, enter the current administrator password in the Current Password input field.

   

5. Enter the new password in the Password and Confirm Password input fields, in that order.

6. Click OK to change the new password.

When a success message appears, the password change is complete.

Info

• After changing the password, you may need to log in again.

• Password change events are recorded in the system log.

If you forget the password

Recover a lost administrator password using the following methods.

• Factory reset: Running a factory reset restores the administrator account to the default values. Warning: Factory Reset deletes all data. For more information about how to perform a factory reset, see the ViOnyx Installation Guide.

• Contact technical support: Contact Suprema Global Technical Support Team for help.