Upgrade Firmware

This feature updates the camera firmware to the latest version. Firmware updates apply new features, performance improvements, and security patches.

Update the firmware in the following situations.

• To use new features

• To apply security patches to protect the camera

• To improve the camera's performance

• When technical support recommends a specific firmware version

Info

• The camera restarts during a firmware update and is unavailable during that time.

• Ensure the device has sufficient power before starting the firmware update.

• Use only official firmware files (.bin) provided by Suprema technical support.

Check current firmware version

Check the camera's installed firmware version.

1. Click the System menu in the upper-left corner of the screen.

2. Click Device in the left sidebar.

In the Firmware / Reset section, check the currently installed firmware version in Version.

Upgrade firmware

Select the new firmware file to update the device.

1. Click the System menu in the upper-left corner of the screen.

2. Click Device in the left sidebar.

3. In the Firmware / Reset section, click Update.

4. When the Firmware Update popup appears, select the firmware file (.bin) provided by Suprema.

   

   • The file extension must be .bin.

   • Drag the file into the upload area or click Choose File to select the file.

5. After selecting a file, Upload becomes active.

6. Click Upload to start the firmware update.

7. After the upload completes, a reboot confirmation popup appears. Click OK to restart the camera and complete the firmware update.

• Reconnect to the web UI after the camera reboots. To verify the new firmware version, go to Device.

• You cannot cancel the firmware update once it has started. Wait until the update completes.