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Enroll Face

You can enroll the user's face as a means of authentication for access control. Face enrollment is an authentication method that captures the user's face using a visual camera. This is distinct from face captured by an infrared camera and can only be used with devices that support visual face. Face captured by the visual camera can also be enrolled remotely on mobile devices.

Precautions when enrolling face

  • When enrolling a face, maintain a distance of 60-100cm between the device and the face.

  • Do not change your face expression.

  • Do not wear masks, hats, or eye patches.

  • Do not enroll a face wearing a mask. It may increase the False Acceptance Rate (FAR) if both faces with and without a mask are enrolled.

  • Do not raise head up or lower head.

  • Do not wear thick makeup.

  • Do not close your eyes.

  • Make sure that both of your shoulders correctly appear on the screen.

  • Stand still and enroll your face by staring at the screen.

  • Be careful not to display two faces on the screen. Enroll one person at a time.

  • If you do not follow the instructions on the screen, the face enrollment may take longer or may fail.

Enroll on device​

In the Credential section, click the + Face button. When the Enroll Face window appears, set each item and click the Enroll button.

  • Device: Select the device for enrolling the face.

  • + Add: Click to enroll the face. A maximum of 2 faces can be added.

  • Scan: Click the button to scan the face. Follow the on-screen instructions to scan the face.

  • Upload Image: You can upload a face image without scanning.

    • The maximum file size for supported image types is 10Mb.

    • Supported image formats include JPG, JPEG, and PNG.

  • Use as profile image: Check this option if you want to use the scanned face image as a profile image.

  • Delete: You can delete the selected visual face.

Info

  • Devices that can enroll faces are as follows:

    • FaceStation F2

    • BioStation 3

    • BioEntry W3

  • If the face authentication rate is low, delete face information and enroll a new face.

Enroll by importing CSV file​

You can enroll users' faces in bulk using the CSV import feature.

  1. Click User on the Launcher page.

  2. In the user list, check the checkbox of the user whose face you want to enroll. You can select more than one user.

  3. Click the button in the upper right corner of the screen and select Export → CSV.

  4. Save the CSV file to your desired location on your local path.

  5. In the CSV file, enter the file names of the face images, including the extensions, in the face_image_file1 and face_image_file2 columns, and save the file.

  6. Click at the top right of the screen and select Import → CSV.

  7. Select the modified CSV file. Refer to the following to import the CSV file.

  8. Click the Browse button in the Face Image Directory field of the CSV Import window.

  9. Select the path where the face images are stored and click the Upload button.

  10. Click the Next button to complete the CSV import.

If an error occurs while importing the CSV file, you can recheck and upload only the CSV data that caused the error.

Info

  • It is recommended to use the same path for the CSV file and the face image files to be imported.

  • The maximum file size for supported image types is 10MB.

  • Supported image formats include JPG, JPEG, and PNG.

Import face​

You can import face images with file names matching user IDs and enroll them for face authentication.

  1. Click User on the Launcher page.

  2. Click the button in the top right corner of the screen, then select Import → Face.

  3. When the Import Visual Face window appears, click the Browse button.

  4. Select the path where the face images are stored.

  5. In the New Visual Face Import option, select how to import the face images.

    • Import image files whose name match user ID: Import images that match the user ID with the face image file name.

    • Import image files whose name match user ID + Add new user by using file name as user ID: If the registered user ID matches the face image file name, the image is imported. If not, the file name is used as the user ID to create a new user and enroll the face as an authentication method.

  6. In the When a user already has visual face option, select Preserve or Overwrite.

    • Preserve: Retain the existing user's face image.

    • Overwrite: Replace the existing user's face image with the newly imported face image.

  7. If you want to use the imported face image as a profile image, click the checkbox for Use as Profile Image option.

  8. Click the Play button.

If an error occurs while importing a face image file, a list of photos with errors appears. Check the list and try again.

Info

  • The maximum file size for supported image types is 10MB.

  • Supported image formats include JPG, JPEG, and PNG.

  • A maximum of 1 face image can be imported per user ID.

Enroll by mobile device​

You can send the visible face mobile enrollment link to users via email. Users can access the link from their mobile device and enroll their visual face directly.

Before start​

Complete the email settings including SMTP settings before using Visual Face Mobile Enrollment. For more information, refer to the following.

  1. Click User on the Launcher page.

  2. In the user list, check the checkbox of the user whose face you want to enroll. You can select more than one user.

  3. Click the button in the upper right corner of the screen and select Send Face Mobile Enroll Link.

  4. When the message window appears, click Yes.

The face enrollment link is sent to the email of the selected users. Once the users complete the upload, their face credential is added to their user profiles.

Info

  • You can check the email sending status in Audit Trail. For more information, refer to the following.

  • If the user receiving the face enrollment mobile link uses an external email application, the language of the email application must be set to the language of the respective country. If the language does not support Unicode, the text may be displayed abnormally in the email.

  • When the user accesses the sent face enrollment mobile link, the face enrollment service will be executed as shown below. Follow the instructions on the screen.

  • The maximum file size for supported image types is 10MB.

  • Supported image formats include JPG, JPEG, and PNG.

  • The sent face enrollment mobile link will expire after 24 hours.

  • Once the Visual Face Mobile Enrollment process is successful after uploading a face picture, an enrollment success message appears on the screen. If enrollment fails, a failure message and reason are displayed, and the user can retry the Visual Face Enrollment again using a different face picture.