Skip to main content

Install Multi Communications Server

This document explains how to install the BioStar X Multi Communications Server.

The Multi Communications Server handles communication with access control devices. It helps to manage many devices reliably by installing separately from the main server. A single Multi Communications Server can connect up to 1,000 devices. Add multiple Multi Communications Servers as needed.

Info

Up to 1,000 devices can connect via Ethernet (TCP/IP).

Before you start​

Before installing the Multi Communications Server, check the following.

  • The Multi Communications Server cannot be installed on the same server as the BioStar X server.

  • The Multi Communications Server can only be installed on a 64-bit operating system. For more information on minimum system requirements, see System Minimum Requirements.

  • A Multi Communications Server license is required to install and connect the server. For more information on licensing policies, see License Policy.

Pre-installation checks​

Before installing the Multi Communications Server, run BioStar X Service Manager to check the information required during installation.

  1. Click Start → BioStar X → BioStar X Service Manager on Windows.

  2. The BioStar X Service Manager window appears.

  3. Click SERVICE SETTINGS.

Below is the information required to install the Multi Communications Server. Review and prepare each item.

BioStar X Service ManagerInformation required for Multi Communications Server installation
BioStar X Core Service → RPC PortBioStar X Server gRPC Port for Communication
BioStar X Coordinator Service → Client PortBioStar X Coordinator Service Port for Communication
BioStar X Cache Service → Client PortBioStar X Cache Service Client for Communication
Info

For more information on SERVICE SETTINGS, see Service Settings.

Installation guide​

Follow the steps below to install the Multi Communications Server.

  1. Access the Suprema Download Center, log in, and download the installation package (BioStar X Communications Server.X.Y.X.BB.exe).

  2. Run the downloaded installation file.

  3. Select the language to use and select the OK button.

  4. To continue the installation, select I accept the agreement and click the Next button.

  5. Set the installation path for the Multi Communications Server and click Next.

  6. Review the permissions and responsibilities regarding personal information and click Next to continue the installation.

  7. Select the components of the Multi Communications Server and click Next.

  8. Enter the IP address and port number of the BioStar X server, and input details for connection to the BioStar X server. Complete your settings and click Next.

    For more information on each input field, see #check-before-install.

  9. Enter the BioStar X administrator ID and password, then click Next.

  10. Set the port for communication and click Next.

  11. When all preparations for installation are complete, click the Install button. Proceed with the installation.

  12. Check the installation completion message and click Finish.

Complete the installation of the Multi Communications Server. Once the installation is complete, verify the connection between the Multi Communications Server and the BioStar X main server.

Post-installation checks​

After installing the Multi Communications Server, connect it to the main server in BioStar X Service Manager.

  1. Click Start → BioStar X → BioStar X Service Manager on Windows.

  2. The BioStar X Service Manager window appears.

  3. In the left sidebar, click the COMMUNICATIONS menu.

  4. Click Add Communication Server in the upper right corner of the screen.

  5. When the Add Communication Server window appears, select the checkbox that matches the installed Multi Communications Server IP address. In the Database column, select the database to use.

  6. Click the Add button.

In the Multi Communications Server list, check that Server Status shows Connected.

Info

  • The COMMUNICATIONS menu can be used when the multi-communication server license is activated. For more information on licensing policies, see License Policy.

  • To delete the Multi Communications Server, check the box of the server to be deleted in the list and click Delete Communication Server in the upper right corner of the screen.

  • When adding a Multi Communications Server, add a secondary database to reduce the load on the main server. For more information on adding a secondary database, see Add Auxiliary Database.

Was this page helpful?