License Policy
BioStar X is the next generation access control software developed as a successor to BioStar 2. Supports various deployment environments of today and the future through an enhanced system architecture, expanded features, and a more flexible licensing model.
BioStar X offers a total of five scalable license levels ranging from Starter to Elite, allowing you to choose according to various environments from small businesses to large corporate settings. Designed in a modular structure, it can add a variety of optional features such as video integration, mobile access, and multi-server support.
Base License
The basic license is an essential component for activating and operating the system. This license serves as a foundation for applying additional features or upgrades.
| Device Manager | Starter | Essential | Advanced | Enterprise | Elite | |
|---|---|---|---|---|---|---|
| Maximum Number of Doors | 0 | 5 | 32 | 128 | 500 | 2000 |
| Maximum Users | 200 | 100 | 1,000 | 50,000 | 100,000 | 500,000 |
| Maximum Operators | 1 | 1 | 10 | 20 | 40 | 100 |
| Maps | ❌ | ❌ | ❌ | ✔️ | ✔️ | ✔️ |
| Video | ❌ | ❌ | ❌ | Add on | Add on | Add on |
| Advanced Access Control (Global APB, Global Fire Alarm, Intrusion Alarm, Mustering, Occupancy Limit, Elevator, Interlock) | ❌ | ❌ | ❌ | Add on | ✔️ | ✔️ |
| Upgradable (Door/User/Admin) | User, admin only | ❌ | Add on | Add on | Add on | Add on |
The Device Manager license is required for customers using third-party software or third-party systems who wish to efficiently manage Suprema devices through BioStar X.
Capacity Upgrade
License upgrades are available for holders of Essential, Advanced, Enterprise, and Elite licenses. License holders of the Device Manager can only purchase User Upgrades.
| Number | |
|---|---|
| Door | 32 |
| User | 5,000 |
| Administrator | 10 |
Feature add-ons
The following items can be purchased individually and can be additionally applied to Advance, Enterprise, and Elite license tiers.
| Feature | License Type | Remarks |
|---|---|---|
| Multi Communication Server Init | Basic License | Basic license – Includes 1 server. An annual maintenance contract is required for support. |
| Multi Communication Server Add-on | Additional Server | Applied when an additional server is added. |
| GIS Map | System | You can use the GIS map to set up areas, facilities, and floors. |
| Video | Camera | Applies when using a Video Management System (VMS) not provided by Suprema. |
| Server Matching | ID, Card, Fingerprint | Server matching method compares the entered ID, card, and fingerprint from the device to the credentials stored inside the server database. An annual maintenance contract is required for advanced support. |
| Visitor | System | Administrators and operators can track or control visitor access. |
| Attendance Management (T&A) | Standard | Supports up to 500 users. |
| Enterprise | There is no limit on the number of users. | |
| Directory Integration | System | An annual maintenance contract is required for advanced support. |
| Roll Call | System | * |
Not all cameras connected to the VMS need to be integrated with BioStar X. For example, even if the VMS supports 32 cameras, users only need to purchase a license for the specific camera that they want to integrate with BioStar X, and there is no need to purchase a license for all cameras.
The following items can be purchased individually and can be added regardless of the basic license.
| Feature | License Type | Remarks |
|---|---|---|
| Mobile App | System | * |
| Event log API | System | The system can receive and log event logs via external API. This allows third-party applications or services to insert event data directly into the access control system for centralized logging and reporting. |
| Remote Access | System | Provides a secure tunnel feature that allows access to the BioStar X server from an external network. BioStar X also serves as a gateway for external network access to mobile and API. Required for using Send Face Mobile Enroll Link feature. |
| External Remote Access | System | Tunneling BioStar X using the user’s ngrok service account. This allows access to BioStar X from an external network. |
| BioStar X Plugin | System | Supports external plugin integration. A maximum of 10 custom plugins can be used per system. For more information, refer to the following. |
Package
The following items can be purchased individually from Advance, Enterprise, and Elite license tiers.
- Advanced Access Control: A package of advanced access control features - Global APB, Global Fire Alarm, Intrusion Alarm, Mustering, Occupancy Limit, Elevator Control, and Interlock.
Device License
Device licenses can be purchased individually and can be added regardless of the basic license. Device licenses are issued based on the serial number (S/N). This feature can only be activated on devices that require a license.
| Feature | License Type | Supported models | Remarks |
|---|---|---|---|
| Face Server Matching | Device | * | An annual maintenance contract is required for advanced support. |
| Camera QR | Device | X-Station 2 (no QR reading sensor), BioStation 3 | * |
| Wireless Lock | Device | CoreStation 40 | * |