Skip to main content

Upgrade

This document provides a step-by-step guide on how to upgrade BioStar 2 to BioStar X. Check the system requirements and precautions before starting the upgrade.

Before starting​

Check the following before upgrading from BioStar 2 to BioStar X.

Minimum requirements​

  • If you are in an environment of BioStar 2 v2.9.11 or higher, you can upgrade to BioStar X.

    • If you are using a version of BioStar 2 lower than v2.6.4, you must upgrade sequentially up to v2.9.11 before upgrading. For instructions on upgrading BioStar 2 step-by-step, refer to the BioStar 2 Admin Guide.

    • You cannot upgrade on versions of BioStar 2 below v2.9.10.

  • If the following devices are connected to BioStar 2, the upgrade to BioStar X is not supported.

    • XPass S2, XPass, BioEntry W, BioEntry Plus, BioLite Net

License​

  • You must contact your dealer to prepare at least one BioStar X license before upgrading to BioStar X.

  • A different licensing policy applies when upgrading to BioStar X compared to BioStar 2.

  • If you upgrade while having an Advanced or higher grade license of BioStar 2 AC license activated, the following service features and settings will be deleted.

    • Graphic Map

    • Cloud

  • To use the BioStar 2 T&A service on BioStar X, you must purchase the BioStar X T&A license separately.

Upgrade installation guide​

  1. Go to the Suprema Download Center, log in, and download the installation package (BioStar X Setup.X.Y.Z.BB.exe).

  2. Run the downloaded installation file.

  3. Select the language to use and select the OK button.

  4. Agree to the licensing policy of transitioning from BioStar 2 to BioStar X. Click the checkbox and select the Next button.

  5. To continue the installation, select I accept the agreement and click the Next button.

  6. When upgrading from BioStar 2, the existing database will be connected to proceed with the installation. Click the Next button.

  7. Enter the root account password of the existing database and click the Next button.

  8. Set the path to store the encryption key and click the Next button.

  9. Read the information about the management and responsibility of personal information stored in the database, and click the Next button to continue the installation.

  10. If a port number related message appears, click OK.

  11. Set the port for BioStar X communication and click the Next button.

  12. Select the components of BioStar X and click the Next button. If you select USB Device Agent, the USB Agent and driver for using BioMini, BioMini Plus 2, BioMini Slim 2, and DUALi DE-620 will be installed together.

  13. When all preparations for installation are complete, click the Install button.

  14. Select whether to install additional programs and click the Finish button.

  15. Complete the installation of USB Device Agent by following the instructions on the installation screen.

Info

  • In the downloaded file name, X.Y.Z is the version information and BB is the build number.

  • The administrator account password is used when logging in for the first time after installing BioStar X.

  • The root account password for the database is used as the initial password for AC, TA, and Video DB.

  • The storage path for the encryption key can be changed. If you modify or move the encryption key file after changing the path, a system error may occur.

  • When BioStar X is deleted, the encryption key file is also deleted.

  • The provided USB Device Agent certificate can only be applied to the local network.

  • If another program is using port 443, the BioStar X Setting program runs automatically and allows you to change the port number. For details on changing the port number, refer to the following.

  • For more information about changing database settings, refer to the following.

Warning

  • Be careful not to lose the administrator or root account password for the database.

  • If you lose the password, version upgrade and DB backup/restore may not be possible.

Next step

Check how to log in to BioStar X through your web browser.

Check the server status of BioStar X and check how to shut it down or restart it.

Was this page helpful?