Monitor Event

In the Event section at the bottom of the monitoring page, you can check and manage real-time events. Efficient event management is possible through various features such as event status, alarm event handling, filtering, and color coding. Specifically, you can monitor events related to doors, devices, and users in real time and take prompt actions as needed.

Checking the event list

In the Event section, you can view events as they occur in real time. Each event includes the following information:

• Datetime: The date and time the event occurred.

• Area: The area where the event occurred.

• Door: The door where the event occurred.

• Device: The device on which the event occurred.

• User Group: The user group that triggered the event.

• User: The user who triggered the event.

• Event: Detailed information about the event.

• Status: The event status. Active events are shown as Active. Alarm events have a Acknowledge button displayed.

• View: If the event includes video information from the camera connected to the door, a video icon is displayed. Clicking this icon lets you view the video.

Info

• Clicking on an individual event will display detailed information on the right side of the screen. This detailed information includes the time of the event, area, door, device, user group, user, port, and event details.

• If the event includes video or image information from a camera connected to the door, you can also view video and image logs.

Distinguishing events by color

Events in the event list can be distinguished by color:

• No Color: Normal event.

• Yellow: Warning event. This indicates events that need attention, such as unauthorized access attempts in restricted areas or doors being left open.

• Red: Alarm event. This indicates events requiring action within the system.

• Green: Resolved alarm event.

Checking alarm events

Only alarm events can be viewed in the Event section. Click the Alarm Events button in the upper right corner of the Event section.

The event list will display only alarm events, which are indicated in red.

Info

To view all events, click the All Events button in the upper right corner of the Event section.

Checking related events

You can view only events related to the video or map currently being observed in the Monitoring section. Click the Related Events button in the upper right corner of the Event section.

The event list will display only related events.

Info

To view all events, click All Events in the upper right corner of the Event section.

Real-time events

The event list in the Event section allows you to check events as they occur in real time. To stop real-time events, click Pause in the upper right corner of the Event section. Click Play to resume real-time events.

Filtering events

Applying filters

Users can filter the event list according to their desired criteria, allowing for quick identification of relevant events.

1. Click on each header column in the Event section.

2. When the filter window appears, select the desired item from the left list.

3. To deselect an item, click .

4. Once all settings are complete, click Apply.

Only events that meet the set conditions will be displayed in the event list.

Info

• You can also quickly search for desired items using the search input field in the filter window.

• Multiple conditions can be set for each header column, applying an AND condition if more than one condition is specified.

• When filtering conditions are applied, the icon color in the header column changes to blue.

Saving filters

You can save the set filter conditions. Saved filters can be retrieved by clicking the tab button.

1. Click in the upper left corner of the Event section.

2. When a new tab is created, enter your desired name.

3. After entering the name, press Enter or click outside the area.

4. Set the filter conditions.

Info

• The All Events tab is provided as a default.

• You can double-click the tab name to change it.

• Clicking on a tab will delete it. Once a tab is deleted, it cannot be recovered.

• Tabs with saved filter conditions are stored in the user account. Saved tabs will not be displayed when logged in with a different user account.

• If an alarm event occurs while no filter tab is selected, will be displayed.

Removing filters

You can clear the applied filter conditions.

1. Click on the header column where filters were applied in the Event section.

2. When the filter window appears, click next to the item you wish to remove from the right list. To clear all filters, click Remove All.

3. Once all conditions to be cleared are set, click Apply.

Info

• You can also quickly search for desired items using the search input field in the filter window.

• When filtering conditions are cleared, the icon color in the header column will revert to its original state.

Clearing the event list

In the Event section, you can clear events. Click in the upper right corner of the Event section and select Clear Event from the popup menu. If there are many unnecessary events accumulated in the event list, you can use the Clear Event feature to clean up.

Popup menu features for events

Right-clicking on individual items in the event list brings up a popup menu. Using the features provided in the popup menu, you can quickly select doors, devices, and cameras related to an event.

• Find Door In Status Tree: Quickly find the door associated with the event log in the left sidebar. The Door tab in the sidebar will be activated and highlight the corresponding door.

  This feature requires the event log to include Door information.

• Find Device In Status Tree: Quickly find the device associated with the event log in the left sidebar. The Device tab in the sidebar will be activated and highlight the corresponding device.

  This feature requires the event log to include Device information.

• Open Video: Play the video associated with the event log's door in the Monitoring section.

  This feature requires the event log to include Door or Rule information.

• Open Map: View the map associated with the event log's door in the Monitoring section.

  This feature requires the event log to include Map information made up of doors.

• View Detail: Check detailed information about the event log. A detailed information window will appear on the right side of the screen.

  The displayed information may vary depending on the type of event. For more information about how to set event rules, refer to the following.

Acknowledging alarms and recording actions

When an alarm event occurs, Acknowledge is displayed in the status column of the event list. Through Acknowledge, administrators can record their acknowledgement of the triggered alarm event and any actions taken.

To select all events, click Select All. When the alarm event popup window appears, select the alarm event from the left list for which you wish to record an action.

• Memo: You can record actions taken regarding the alarm event, up to 500 characters.

• Acknowledge: Records acknowledgement and actions regarding the alarm event.

• Ignore: Defers acknowledgement of the alarm event. Actions taken can be recorded.

• Ignore All: Defers acknowledgement of all triggered alarm events. Actions taken can be recorded.

Info

• The functionalities provided are only available for alarm events.

• The Ignore All button is displayed only when two or more identical alarm events occur.

Viewing unacknowledged alarm events

This feature allows you to view unacknowledged alarm events at once and record actions taken. It is especially useful when multiple identical alarm events occur.

1. Click the icon button in the upper right corner of the Event section.

2. This will record the actions for the selected events and close the alarm event popup window. Click Select All to select all events.

3. Enter actions regarding the alarm event in the Memo input field.

4. Click Acknowledge.

Click Acknowledge for the alarm event. A popup window will appear where you can enter your acknowledgement of the alarm event and any actions taken.

Tip

If only one alarm event is selected, you can view the detailed information about that event. If another user has previously recorded actions for the same alarm event, that recorded content will be displayed. The current user can modify the recorded actions.

Info

To click Acknowledge, you must select more than one event from the alarm event list.