Advanced Settings
This section provides guidance on configuring items in the Advanced settings. You can check how to configure various advanced features such as Master Administrator, administrator permission management, attendance events, screen and sound, operating conditions and actions, image logs, Wiegand, security tamper, and the meaning of each option. Apply settings suitable for your environment to effectively manage the device.
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The available network options may differ depending on the device type.
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If the user has made any arbitrary changes, click Apply. Changes will not be applied to the device if not saved.
Add master administrator CE products
Master Admin feature enhances the overall administrator permissions of the device to improve security and prevent unauthorized access and settings changes. A new device must register a Master Administrator through this feature, and only the registered Master Administrator can enter the administrator menu and change settings.
Select two types of desired credentials to enroll from the Advanced → Administrator Master Admin menu.
The credentials that can be enrolled as Master Admin are as follows:
| Credential Type | Number of Enrollments | Conditions |
|---|---|---|
| Card | Up to 4 | Supports only CSN and Wiegand types, and cannot enrollmnet duplicates of the same type. |
| Face | Up to 2 | Can only enroll on devices equipped with the same algorithm. |
| Fingerprint | Up to 2 | - |
| PIN | 1 | Must enter at least 8 digits. |
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To change the enrolled credential, click to the right of that credential.
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To delete the enrolled credential, click to the right of that credential.
This feature is available only on CE products that support an LCD user interface. For more information on supported devices and firmware versions, see Master Admin Setup Guide.
Enrollment conditions
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You must enroll at least two types of credentials.
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The same conditions apply to all firmware-upgraded devices that support master administrators.
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All credentials supported by the device can be used as authentication means.
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This feature is only available on Suprema products that support user interfaces via LCD screens.
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Existing devices that have had their firmware upgraded do not show the Master Admin menu in BioStar X's device settings.
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Certain devices do not include the Master Admin setting (for example, devices updated by a firmware upgrade). Use the Two-step Authentication option to enhance administrator permissions. Depending on the device, the Two-step Authentication option may not appear.
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Master administrator credentials are stored separately on the device and managed independently of user PINs. Changing or deleting a user PIN does not affect master administrator credentials.
Two-step authentication setting
After upgrading firmware on a global device that does not support Master Admin, enable the Two-step Authentication option. This enhances full administrator permissions and improves security.
If you set the Two-step Authentication option to Use, you must use two or more credentials for overall administrator authentication on the device. For example, if both a card and PIN are enrolled, you must scan the card and enter the PIN to authenticate successfully during overall administrator authentication.
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If fewer than 2 types of credentials are enrolled for all administrators, activation fails and an error message is displayed. Enroll 2 or more types of credentials for all administrators and try again.
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Depending on the device, Two-step Authentication may not appear, but the previously enabled setting remains active. BioStar X does not let users disable this setting. Contact Suprema Global Technical Support Team.
If the overall administrator is not set on the device, the following popup message will appear. Add administrators for all permissions in Advanced → Administrator.
If you activate Two-step Authentication and then delete all administrators' credentials to less than two types, you will not be able to access the administrator menu on the device when unable to connect to BioStar X. Therefore, you need to be particularly careful when deleting administrator credentials.
Add administrators
In the Administrator group, you can manage the device's administrators by permission level.
To add an administrator by permission level, click + Add. When the user list appears, select the desired user. You can also search for the desired user by clicking in the user list.
Refer to the permissions for each level below.
| Level | User Information Management | Device Settings |
|---|---|---|
| All | ✔️ | ✔️ |
| User | ✔️ | ❌ |
| Configuration | ❌ | ✔️ |
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Up to 1,000 administrators can be added. The number of administrators that can be added may vary depending on the device firmware version.
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To search for the registered user, click in Name / ID.
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Device Settings allows changes to settings for screen and sound, network, RS-485, etc.
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To delete an administrator, click to the right of the administrator.
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Administrators set for each device do not affect BioStar X permissions.
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If a device administrator registered on a device that supports master administrators (CE products) has a PIN shorter than 8 digits, enroll the PIN again with at least 8 digits. For more information on enrolling PINs, see Enroll PIN.
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First, remove the user from administrator roles on all devices. Then change the PIN to 4 digits for the user with Configuration permissions.
If the user being set as a device administrator has fewer than 2 types of credentials enrolled, an error message appears. Enroll 2 or more types of credentials for all device administrators and try again.
Handle administrator registration for deleted users
If the device administrator list includes a user deleted from BioStar X, a pop-up appears when you save the settings. Click Apply at the bottom of the screen.
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Yes: Remove the deleted user from the administrator list and save the settings.
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No: Cancel saving.
Attendance management
The T&A group allows you to change attendance event names or set attendance modes.
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T&A Mode: Set how attendance events are registered.
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Not Use: Attendance events cannot be recorded.
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By User: The user can select the desired attendance event when authenticating.
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By Schedule: Attendance events automatically change according to a set schedule. You can select a schedule to apply to attendance events.
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Last Choice: The last used attendance event can continue to be used.
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Fixed: Only the selected attendance event can be used. Choose the fixed attendance event to use.
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T&A Required: Set it to require the user to register an attendance event when authenticating.
This option can be used when the T&A Mode option is set to By User.
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T&A Event: You can modify the names of attendance events or add schedules used when the T&A Mode option is set to By Schedule.
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T&A Event Key: This is a list of keys that can be used to register attendance.
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Label: You can change the name of the attendance event based on T&A Event Key.
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Schedule: You can set a schedule for automatic changes when the T&A Mode option is set to By Schedule.
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Devices without an LCD screen can set attendance modes to Fixed and By Schedule and can register fixed attendance events or attendance events that change according to a pre-set schedule. Supported devices are XPass Q2, XPass 2, XPass D2, BioEntry P2 and BioEntry W2.
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For more information on setting up a new schedule, see Schedule Settings.
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Setting Multi Face Authentication to Use on the device disables time and attendance management. For more information on Multi Face Authentication, see Authentication Settings.
Screen and sound settings
You can change settings related to the device's screen and sound. Available options may vary depending on the device.
XPass 2, XPass D2, BioEntry P2, BioEntry W2
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Sound: You can turn the sound on or off.
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LED/Buzzer: Select and set the event items that will activate the LED or buzzer.
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Keypad Backlight: You can turn the keypad backlight on or off. When this option is activated, the light behind the keypad turns on, making it easier to identify keys in dark environments. You can easily identify keys even in dark environments.
The Keypad Backlight option is available on XPass D2 hardware V02M and firmware version 1.7.1 or higher.
FaceLite, BioLite N2, BioStation L2, BioStation 2
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Language: Set the language to be displayed on the device's screen. Click Update Resource to send language resource files to the device.
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Device Volume: Set the default sound level produced by the device.
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Menu Timeout: Set the time it takes to switch from the menu screen to the idle screen.
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Theme: Change the style of the home screen of the device.
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Backlight Timeout: Set the time before the screen light automatically turns off.
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Message Timeout: Set the time before messages automatically disappear.
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Voice Instruction: You can use voice guidance instead of notification tones.
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Background: Set items to be displayed in the device's home screen background.
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Logo: Users can display images they registered on the device's home screen. Click Add to register an image.
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Notice: Administrators can display their input on the home screen.
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Slide Show: Users can display up to 10 registered images as a slideshow on the home screen. Click Add to register an image.
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To reflect changes in real time on the device, click Update.
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If you change the type of background wallpaper, clicking Update will not apply it to the device. At the bottom of the screen, click Apply.
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The options Notice and Slide Show are supported by the BioStation 2 model.
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Sound: Set sound effects to play upon starting, successful authentication, and authentication failure events. Select *.wav files up to 500Kb in file size. Click Browse.
To reflect changes in real time on the device, click Update.
BioStation 3 Max, BioStation 3, X-Station 2, FaceStation F2, FaceStation 2, BioStation A2
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Language: Set the language to be displayed on the device's screen. Click Update Resource to send language resource files to the device.
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Device Volume: Set the default sound level produced by the device.
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Intercom Speaker Volume: Set the volume of sound output from the device when using the IP intercom feature.
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Intercom Microphone Volume: Set the volume of sound input into the device when using the IP intercom feature.
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Menu Timeout: Set the time it takes to switch from the menu screen to the idle screen.
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Backlight Timeout: Set the time before the screen light automatically turns off.
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Message Timeout: Set the time before messages automatically disappear.
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Server Private Message: Set whether to use a private message that will be displayed on the screen when the user authenticates.
Setting Multi Face Authentication to Use on the device disables this option. For more information on Multi Face Authentication, see Authentication Settings.
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Voice Instruction: You can use voice guidance instead of notification tones.
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Home Screen: Set items to be displayed in the device's home screen background.
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Normal: Displays the default image on the home screen.
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Logo: Users can display images they registered on the device's home screen. Click Add to register an image.
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Notice: Administrators can display their input on the home screen.
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To reflect changes in real time on the device, click Update.
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If you change the type of background wallpaper, clicking Update will not apply it to the device. At the bottom of the screen, click Apply.
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Setting the home screen as Logo and Slide Show allows displaying up to 10 images as a slideshow on the home screen. Click Add to register an image.
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Sound: Set sound effects to play upon starting, successful authentication, and authentication failure events. Select *.wav files up to 500Kb in file size. Click Browse.
To reflect changes in real time on the device, click Update.
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Default Idle Screen: Select the idle screen that appears when the device is not in use.
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Screen Saver: Shows the screen saver as the idle screen.
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Home Screen: Shows the option selected under Home Screen.
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This option is supported on BioStation 3 Max, BioStation 3, X-Station 2, FaceStation F2, and FaceStation 2.
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For more information on the Play Video option, see #playVideo.
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XPass Q2
LED/Buzzer: Select and set the event items that will activate the LED or buzzer.
Play a video on the idle screen
The feature to play videos on the idle screen is supported on BioStation 3 Max firmware version 1.1.0 or later. Prepare the video before sending it to the device.
Add a video and transfer it to the device
Set the device to play specific content on the idle screen.
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Click Settings on the Launcher page.
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Click Device → Device on the left sidebar.
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In the device list, click BioStation 3 Max.
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Go to the Advanced → Display/Sound section.
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Idle Screen → Play Video option: Set it to Use.
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Click Add Video.
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Select the video saved locally.
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After the video uploads, set Video Schedule and Video Volume.
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Click Update to Device to transfer the uploaded video to the device.
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The update progress pop-up appears. Do not close the page until the upload completes.
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When the upload complete message appears, click Ok.
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Click Apply at the bottom of the screen to save the changes.
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Videos play only when Play Video is set to Use, at least 1 video is registered, and the schedule is configured in Video Schedule. For schedules that do not meet these conditions, the screen selected in Default Idle Screen appears.
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The maximum supported video file size is 200 MB, and the file format is MP4 (H.264).
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Video file names can be up to 48 characters long. The file name cannot include characters such as a period(
.), apostrophe('), or backtick(`). -
Add up to 3 videos. When 3 videos are added, the Add Video button is disabled.
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If the device is connected as a slave (via RS-485), you cannot add, delete, or transfer videos.
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If the master device supports video playback, the slave screen shows the master’s video list as read-only. The list is read-only. Add, delete, transfer, and reorder videos on the master device only.
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If the master device does not support video playback, the slave screen shows only Default Idle Screen.
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Use Batch Edit to add and transfer videos to multiple devices at once. For more information on the Batch Edit feature, see Use Device Management Feature.
Change video playback order
Drag the area to the right of a video thumbnail to change the playback order. To save changes, click Apply at the bottom of the screen.
Delete videos
In Idle Screen → Play Video, click for the video to delete. Then click Update to Device. Click Apply at the bottom of the screen to save the changes.
Video transfer failure
If the video transfer to the device fails, a pop-up shows the name of the video that failed to transfer.
The main reasons for transfer failure are as follows.
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When an error occurs while processing the device response
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When an error occurs for reasons other than those above
If video batch transfer to multiple devices using the Batch Edit feature fails on only certain devices, click Copy Failure Details in the results pop-up to copy the list of failed devices and reasons to the clipboard.
Trigger conditions and action settings
In the Trigger & Action group, you can set action conditions and actions based on specific situations. For example, you can configure all alarms to sound when authentication fails or the device becomes unusable if the RS-485 connection is lost.
You can register events by selecting them for action conditions and actions or set conditions and actions according to user preferences. Click the Trigger & Action group and then click Add on the right.
Trigger
You can select predefined events or add custom conditions.
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Event: Select a predefined event.
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Input: Set custom conditions by selecting each item within the option.
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Input(Event Name Change): Set custom conditions by selecting each item within the option. You can configure it to only detect inputs without separate actions.
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When Trigger is set to Event, you can select only one event from the event list.
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When selecting the Input or Input(Event Name Change) options to set custom conditions, if your desired schedule is not available, click + Add Schedule. For more information on schedule settings, see Schedule Settings.
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If the desired event name is not available when selecting the Input(Event Name Change) option to set custom conditions, click Add Event Name. When this event occurs, the event name will be displayed in the event log and real-time log.
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Event names can be entered with a maximum of 64 characters.
Action
You can select predefined actions or add custom actions.
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If you select the Output option to set custom actions and your desired signal setting is not available, click + Add Signal to configure it.
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If you selected Trigger as Input(Event Name Change), you can set Action as Port None.
Image log settings
In the Image Log group, you can set image log events and schedules used by the device.
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Set the Image Log option to Use.
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Click Configuration and then click + Add to set your desired events and schedules.
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This feature is supported on BioStation 3 Max, BioStation 3, X-Station 2, FaceStation F2, FaceStation 2, and BioStation A2.
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For more information on default image log settings, see Image Log Settings.
Wiegand settings
In the Wiegand group, you can configure input and output details related to Wiegand devices.
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Input/Output: Select the input and output mode.
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Pulse Width(μs): Set the pulse width for the Wiegand signal.
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Wiegand Input Format: Change the Wiegand format designated for the device.
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Pulse Interval(μs): Set the pulse interval for the Wiegand signal.
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Output Mode: Configure the Wiegand signal output mode.
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Normal: Scan cards using the configured Wiegand format. You can set error codes and select values to be sent if Wiegand card authentication fails.
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Bypass: Send CSN regardless of Wiegand authentication. Set this if you are using it as a device without door control functionality.
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Output info: Select the information that will be output to the device during authentication.
For more information on Wiegand format settings, see Set Wiegand Card Format.
Security tamper settings
If a tamper event occurs on the device, you can set it to delete all user information, logs, and security keys stored on the device. To activate the Secure Tamper feature, set it to On.
Analog intercom settings
You can set whether to use an analog intercom. To use the intercom connected to the device, click Interphone group and select Use.
This feature is supported only by the BioStation 2 model.
Camera settings
You can set the camera frequency. Incorrectly setting the frequency in environments with fluorescent lights can cause flickering in images. Set the frequency for the local area in the Camera group.
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This feature is supported by the FaceStation F2 and BioStation A2 models with firmware version 2.1.4 or higher.
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Camera frequencies vary by geographic location. The USA typically uses 60Hz, while most other regions use 50Hz. For the camera frequency in your area, consult your dealer.