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View Past Event Logs

View past logs to check access history that occurred during a specific period and at a specific location. Filter logs to easily find events that match your desired conditions.

Use the EVENT LOG feature in the following situations.

  • Check a specific user's past access history

  • Track security event history within a specific period

  • Audit and report access control

Differences from real-time logs

  • Real-time logs: Monitor current events immediately. Real-time logs are useful when you need to understand the current situation and respond immediately.

  • Past logs: Search and view event history for a specific period.

View past event logs​

From the app home screen, tap EVENT LOG.

  • Each log shows the event type, time, door/device, and user information.

  • Pull down the log list to refresh it and show the latest logs.

Info

  • The date and time shown in the logs follow the BioStar X server locale settings. For more information on date and time display format settings in BioStar X, refer to Configure Settings.

  • You can also open the Event Log screen by tapping the side menu (Hamburger icon) → Monitoring → Event Log.

View only specific logs​

Filter the log list to show only logs related to a specific event, user, door, or device.

  1. Tap Filter in the upper right corner of the screen.

  2. Set the following filter conditions to show only the logs you want.

    • Period: Set the event period

    • Time: Set the event time

    • Event: Select a specific event type (for example, facial authentication failure, intrusion alarm, and more)

    • User: Select a specific user (for example, a VIP user's access history)

    • Device: Select a specific device (for example, an event from a specific access control device)

    • Door: Select a specific door (for example, the first-floor main entrance)

  3. To filter the log list with the set conditions, tap Apply.

Info

To reset the filter conditions, tap Filter → Reset in the upper right corner of the screen.

View log details​

Tap the log you want in the log list to view its details.

  • Event: The event type that occurred (for example, access authentication success, access authentication failure, alarm triggered, and more)

  • Description: Event description

  • Datetime: The date and time the event occurred

  • Door: The door where the event occurred

  • Device Name: The device where the event occurred

  • User Group: The group name of the user who triggered the event

  • User: The user who triggered the event

Tap the buttons at the bottom of the details popup to perform the following actions.

  • To copy the event information to the clipboard, tap EVENT INFORMATION COPIED.

  • To close the details popup, tap OK.

Info

If the event log is related to a door, additional information regarding door control is displayed in the log details.

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