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Troubleshooting

Provides solutions for issues that may occur during the development, registration, and operation of the BioStar X plugin.

Plugin registration failure​

  • Make sure the server is running before registering the plugin.

  • Ensure that the Affects version: GET /bsx endpoint responds correctly. You can test it using the curl command.

    curl -H "X-BioStar-Ping: test123" http://localhost:8000/bsx

  • Check if the BioStar X server can access the plugin server URL.

Authentication callback failure​

  • Check if the certificate file exists and is valid.

  • Check the BioStar X server address and port in the SERVICE SETTINGS of the BioStar X Service Manager.

  • Verify that the network between the plugin server and BioStar X server is connected.

Decryption error​

  • Check the AES key generation and encryption process.

  • Ensure that the IV derives from the same key.

Debug tips​

  • Enable logging to check the details of requests and responses.

  • Test endpoints individually before full integration.

  • Simulate requests to the BioStar X server using the curl command.

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